Frequently Asked Question

Printer not showing up when printing from the internet?
Last Updated 6 years ago

Symptoms:
When attempting to print information from websites you don't see your printers. When you print from Exscribe, Allscripts or the hospital websites you have no issues.

Cause:
Some computers don't have the printers installed locally on them. You can see them in Exscribe, Allscripts and the hospital websites because you are running that from a server and it has all the printers.

Fix:
To fix this issue IT will have to help you install your printers on your machine. Please create a support ticket for assistance with this issue.

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