Frequently Asked Question
Printer not showing up when printing from the internet?
Last Updated 6 years ago
Symptoms:
When attempting to print information from websites you don't see your printers. When you print from Exscribe, Allscripts or the hospital websites you have no issues.
Cause:
Some computers don't have the printers installed locally on them. You can see them in Exscribe, Allscripts and the hospital websites because you are running that from a server and it has all the printers.
Fix:
To fix this issue IT will have to help you install your printers on your machine. Please create a support ticket for assistance with this issue.
When attempting to print information from websites you don't see your printers. When you print from Exscribe, Allscripts or the hospital websites you have no issues.
Cause:
Some computers don't have the printers installed locally on them. You can see them in Exscribe, Allscripts and the hospital websites because you are running that from a server and it has all the printers.
Fix:
To fix this issue IT will have to help you install your printers on your machine. Please create a support ticket for assistance with this issue.