LBJI Help Desk

Click on the category to browse FAQs.

CompuLink General Guides (2)

This category contains guides for various CompuLink tips and processes that all department share.

How do I set my default printer for Advantage?

How do I transfer files to and from Advantage Cloud?
Computer Problems (3)

Solutions for common problems with computer workstations and laptops.

I have no Internet, no Exscribe, no Allscripts, and my phone isn't working

My computer is completely frozen or working very slowly

Teams not Opening
Featured Sidebar (2)

Items that are featured on the sidebar of the home page.

CompuLink Scanner and Camera

Joints Logon
Joints PACS (1)

For issues with the Medstrat Browser application.

Joints Logon via Single Sign-on
Office 365 (1)

Office/Microsoft 365

How to report phishing emails and false positives on messages.
Printers (3)

Support for common printer issues.

Printer has stopped printing

Printer not showing up when printing from the internet?

The printer I need isn't listed when printing from Cerner?
Registration Guides (2)

Guides for registration to assist in troubleshooting common issues.

How do I setup my Scanner and Camera for CompuLink?

How do I take a patient's picture in Advantage?

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